Have any questions about your order?
Please send any worries or questions through the contact form or at email@example.com. I will do my best to get back to you as soon as possible.
Why does shipping take so long?
Waiting for delicious mail is HARD! I am currently running Oh You Fox from New Zealand, which is super isolated from the rest of the world. I try to get to the post office once a week.
#ShippingTalk - Domestic Shipping?
All orders shipped within New Zealand are sent via NZ Post with a tracking number.
#ShippingTalk - International Shipping?
I ship worldwide! International orders are shipped weekly via Standard Post. For example, packages to the USA can take up to 6 weeks! Although we do everything we can to ensure a speedy delivery, once we ship it, it’s up to the postal company and your country's postal system.
Estimated shipping times:
New Zealand: 5-7 business days
Australia: 7-10 days business days
USA: 15-30 business days
UK: 12-15 business days
Africa: 12-15 business days
Asia: 10-14 business days
Customs and import duties may be applied to your order when it reaches its destination. Oh you fox is not responsible for these fees.
What if it never comes?
Oh You Fox is still a tiny company, I can’t accept responsibility for packages that have been stolen, mis-delivered, or lost by the occasionally unreliable NZ Post. If this DOES happen, please email me at firstname.lastname@example.org, and we will work with you to find a solution.
How can I place an order for wholesale?
If you'd like to carry my wears in your store, please contact me at email@example.com
Want to collaborate?
I'm always open to talk about collaborations with like-minded creatives, companies and organizations. Please contact me at firstname.lastname@example.org to discuss working together!
Want to feature Oh You Fox? Please contact me at email@example.com for any press questions or inquiries.